A soccer mom hangs her purse on her mini-van's cup-holder. An equipment operator lifts his road grader onto its blade so he can change a flat tire. The groundskeeper at the golf course drives his mower deck into a shallow pond to clean off the blades. Customers are an unpredictable bunch.

Customer usage data can give your design team real-world information about loads, frequency of use, and operating conditions for your components or products in the hands of real customers
to
  explain warranty issues.

  end the over-design of components.

  compare your products' performance to
your competitors'.
  identify loading events during shipping or installation.

A customer usage profiling program may involve a number of SixD services:
  • Transducer design
  • Test article buildup
  • Test system design & packaging
  • Customized test software
  • On-site field testing or unattended testing
  • Data validation
  • Data analysis
Our engineers can help your technical team extract and interpret meaningful events and trends from the data, providing a knowledge base on which to draw for better, sometimes critical engineering decisions.
 
Sample projects:

Agricultural equipment — Harvest loads

Automotive customer usage — Seats, trim, instrument panel, console, doors ...